Contact

Customer Care

We’re Here to Help

Need help with sizing, your order, or choosing the right piece? Message us on WhatsApp or email us and our team will take care of you.

Fast Response

Usually within a few hours

Real Support

Friendly help from real people

Order Support

Track, edit, or ask anytime

Fit Guidance

Help choosing the right size

The fastest way to get help. Chat with our team on WhatsApp for sizing, orders, exchanges, and more.

Not sure which size to choose? Send us your height, weight, and usual clothing size and we’ll recommend the best fit.

This is the easiest way to avoid choosing the wrong size.

Need to check your order, update your address, change a size, or ask about delivery? Send us a message and we’ll help.

Please include your order number for faster support.

Send us an email and we’ll get back to you as quickly as possible.

Everything you need to know.

How do I contact Shapey?

The fastest way is WhatsApp. You can also email us anytime at contact@shapey.ae.

Can you help me choose a size?

Yes. Send us your height, weight, usual clothing size, and the product you want. We’ll recommend the best fit.

Can I change my order after placing it?

Message us as soon as possible. If your order has not been processed yet, we’ll do our best to help.

Can you help with exchanges?

Yes. Message us on WhatsApp with your order details and we’ll guide you through the next step.