Terms & Conditions

Welcome to Shapey. By accessing or using our website and services, you agree to the following Terms & Conditions (the “Terms”). Please take a moment to read them carefully before using our site.

Last updated June 2026

1) About Us

Shapey (“we,” “us,” “our”) operates an online store offering shapewear and related products. By purchasing from our store, you accept these Terms and our Privacy Policy.

2) Use of the Website

  • You must be at least 18 years old, or using our site with the involvement of a parent or guardian.
  • You agree not to misuse our site, attempt to harm it, or break any applicable laws while using it.
  • We may suspend or restrict access if we detect abuse, fraud, or a security risk.

3) Products & Orders

  • We describe and price our products as accurately as we can, though we cannot guarantee that every detail is free of error.
  • Placing an order is an offer to purchase. We may refuse or cancel an order, for example where we suspect fraud or where an item is unavailable.
  • All orders are subject to availability and confirmation of payment.

4) Pricing & Payments

  • Prices are shown in the currency indicated at checkout and may include or exclude taxes depending on your region.
  • Payments are processed securely through our payment providers, and we never store your complete card details.
  • Promotional codes and discounts must be used in line with their stated rules and validity.

5) Shipping & Delivery

  • Your shipping cost and estimated delivery time are always shown at checkout, based on your address and the option you choose.
  • Delivery times are estimates and may vary due to factors beyond our control, such as carriers or customs. Estimated dates are an indication rather than a guarantee.
  • Once your order ships, responsibility for delivery passes to the carrier, and tracking details are provided where available. Full details are in our Shipping Policy.

6) Returns & Exchanges

  • Returns and exchanges are handled in line with our Return & Refund Policy. To start one, simply contact us and we'll help.
  • To be eligible, items should be unworn, unwashed, and in their original condition with tags attached. For intimate pieces, the hygiene strip should still be in place.
  • Where a refund applies, it is issued to your original payment method once we have received and checked the item.

7) Intellectual Property

  • All content on our website, including text, images, logos, designs, and trademarks, is the property of Shapey or its partners.
  • You may not copy, distribute, modify, or use our content without our written permission.

8) Limitation of Liability

  • We provide our website and products “as is” and make no guarantees beyond what is required by law.
  • To the maximum extent permitted, Shapey is not liable for indirect, incidental, or consequential damages arising from use of our site or products.
  • Nothing in these Terms limits your legal rights as a consumer.

9) Indemnification

You agree to indemnify and hold harmless Shapey, its employees, and partners from any claims, damages, or expenses resulting from your misuse of the website or breach of these Terms.

10) Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content, policies, or practices.

11) Changes to These Terms

We may update these Terms from time to time. Any update will be posted on this page with a new “Last updated” date, and continued use of our website means you accept the revised Terms.

12) Contact Us

If you have any questions about these Terms, we're happy to help.

  • Email: contact@shapey.co
  • WhatsApp: Click the WhatsApp icon at the bottom of any page.